Vueling is seeking a professional to shape and implement customer service standards and training priorities across the end-to-end journey. You will design evidence-based training for frontline teams, analyse feedback, and translate insights into measurable service enhancements.
This role requires 3–5 years in customer experience, strong facilitation skills, and fluency in English and Spanish. Based in Viladecans, it offers opportunities to collaborate across functions and drive improvements
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📌 Customer Experience Standards (España)
🏢 Vueling
📍 España
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