Glovo is seeking a data analytics leader to shape how we forecast and staff outsourced customer support hubs. You will evolve forecasting from hub-by-hub to country-centric and general levels, planning for AI-driven savings and using data to spot overstaffing and productivity gaps.
You’ll partner with hubs, Service Delivery, and process owners to translate insights into measurable cost reductions. With 3+ years in data analytics roles, you’ll drive forecasting improvements, define best practices,
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📌 Senior Global Workforce Forecasting Lead (España)
🏢 Glovo Group
📍 España
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