Quince in Barcelona is seeking a German‑bilingual Customer Service Team Manager to build and lead our founding German CX team, based at our Center of Excellence in Barcelona on a hybrid schedule. This hands‑on leadership role is responsible for standing up and scaling a high‑performing CX team that delivers consistently exceptional customer experiences across all channels for German-speaking customers.
You will hire, coach, and develop frontline German-speaking CX Specialists while collaborating
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📌 German-Speaking CX Team Lead (España)
🏢 Quince
📍 España
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