Glovo, part of the Delivery Hero Group, is seeking a data-driven professional to lead forecasting and staffing for outsourced customer support hubs. You will drive country-centric and integral forecasting, plan for AI-driven savings, and collaborate with hubs, Service Delivery and process owners to optimize costs.
You will strengthen forecasting processes, set up checks, and benchmark forecast quality while aligning with internal stakeholders and translating AI-driven insights into cost reductions
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📌 Global Workforce Forecasting (España)
🏢 Delivery Hero
📍 España
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