TrendAI, the AI security arm of Trend Micro, is expanding its Integral Customer Success Organisation with a new role focused on AI-led engagement for a large Volume Enterprise book of business. You will oversee an AI-powered engagement system, supervise AI agents in HITL mode, and guide customers to achieve business outcomes using TrendAI Vision One.
You will design, supervise and improve the agent-led motion, read portfolio data to spot adoption patterns, and partner with CS Ops, CSTAs and