Sr Customer Success Manager (España)

Sr Customer Success Manager (España)

10 nov
|
Check Point Software Technologies
|
España

10 nov

Check Point Software Technologies

España

Sales Operations/ Enablement Company Description Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Check Point Software Technologies protects organizations as they adopt generative AI. and AI Red Team, which helps organizations test AI systems against adversarial attacks. We are looking for a Senior Customer Success Manager to drive post-sales customer success for our EMEA customers. You will own customer outcomes across all three products, work with some of the largest enterprises in the world, and build trusted relationships with senior security and technology leaders. Your work will drive adoption, retention, and expansion, and you will partner closely with Support, Solutions Architecture, Product, and Sales. Own the post-sales relationship and health for EMEA customers across AI Agent Security, WorkforceAI, and AI Red Team.



Engage with some of the largest enterprise customers in the world, including CISOs, Heads of IT, Heads of Security, and other senior stakeholders. Oversee support escalations and ensure timely, high-quality resolution in partnership with the Support team. Create repeatable playbooks, enablement content, and reporting for EMEA customer success. 7+ years in customer success, account management, or technical customer-facing roles. ~ Proven ability to manage multiple products and drive outcomes across large, integral enterprise accounts. ~ Strong executive presence and the ability to build credibility with CISOs and senior IT and security leaders. ~ Data-driven approach to customer health, adoption, and retention metrics. ~ Fluency in English required; Experience in cybersecurity, cloud security, or AI/ML product environments. Understanding of AI security concepts such as prompt injection, data leakage, model risk, and AI governance. Experience selling or supporting products in the workforce or employee AI usage space. Familiarity with red teaming, penetration testing, or security assessment workflows. #

📌 Sr Customer Success Manager (España)
🏢 Check Point Software Technologies
📍 España

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