IT Support EngineerApplylocations: Madridtime type: Full timeposted on: Posted Todayjob requisition id: JR**Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers.
As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.
This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of general data infrastructure.
IT Support EngineerMadrid, SpainDayOne is a global leader in the development and operation of high-performance data centers.
This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
Job Summary:We are seeking a proactive and technically skilled IT Support Engineer*
* to join our team.
In this role, you will be responsible for ensuring the smooth operation of IT systems, providing timely support to end-users, and maintaining infrastructure reliability across the organization.
You will play a key role in troubleshooting, system maintenance, and continuous improvement of IT services. **Provide first
- and second-level technical support, troubleshooting hardware, software, and network-related issues.




* Respond promptly to service desk requests and ensure effective resolution of all IT incidents.
* Support and troubleshoot issues for both on-site and remote users, including branch locations.
* Maintain and update IT inventory, including hardware, software, and system assets.
* Ensure all systems are compliant with security policies, including keeping antivirus and other security software up to date.
* Collaborate with team members to improve service delivery and IT processes.
* Carry out additional IT-related duties as assigned.

Qualifications:
* Diploma or higher qualification in Computer Science, Information Technology, Computer/Telecommunication Engineering, or a related field.
* Minimum 3 years of experience in a Windows-based support or helpdesk environment.
* Hands-on experience with service desk operations and technical helpdesk support.
* Working knowledge of Microsoft technologies, including: + Active Directory + Group Policy + DNS and DHCP
* Basic understanding of networking concepts (TCP/IP, LAN, WAN, ADSL, VPN).
* Experience supporting Windows desktop and server environments.
* Proficiency in Microsoft Office applications.
* Fluent in English and Spanish.xqbhyrx If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey. #

📌 Technical Support Engineer (España)
🏢 DayOne Data Centers
📍 España