Work remotely and turn your skills into your next career opportunity
Are you the person everyone turns to when they need help with their devices?
Do you enjoy solving problems and making technology easier for others?
Then this opportunity could be for you
Join our team as a Customer Service Advisor and help customers get the most out of their devices and services, all while working remotely.What will you do?
Assist customers through the assigned communication channels.Identify customer needs, troubleshoot basic technical issues, and provide step-by-step guidance.Explain technical information clearly and professionally.Manage customer interactions using internal systems and follow established procedures.Handle concerns with empathy, resolve issues, and elevate complex cases when necessary.Maintain accurate records and meet quality, customer satisfaction, and productivity targets.What are we looking for?
Native or bilingual Spanish proficiency + ValencianEnglish proficiency at B1/B2 levelHigh school diploma or equivalentMinimum age of 18 and legal documentation to work in Spain.Strong communication, customer service,



and problem-solving skillsBasic technical knowledge and confidence using computers and digital devices.Good typing skills, attention to detail, and the ability to remain calm under pressureFlexibility to work shifts, weekends, and holidays as required.What do we offer?
100% remote work, so you can work from homePermanent contractFull time 39 hours/week Monday to Friday from 9:00 to 18:00Salary package of *,99 euros gross/year + Bonus * gross/yearFull paid training about the company and the project you will be working onCareer development program and specialized coursesWe're Concentrix.
A general technology and services leader that powers the world's best brands, today and into the future.
We're human-centered, tech-powered, intelligence-fueled.
Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.What to expectStep 1Each question tells you how to answer it: type, choose, record, or attach a file.Step 2A person reviews your answersA recruiter reads everything you have sent and follows up about the next step.
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