DescriptionAbout Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on Linked In and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the Role:The Strategic Partner Manager (SPM) supports the ongoing success of creators across the Twitch Partner program and plays a vital role in bringing new creators into the ecosystem. This role spans Creator Recruitment, Account Management, and Community Engagement, requiring a balance of analytical thinking and relationship management skills.The role will work from Madrid, Spain and report into the Director of Global Spanish Partnerships.You Will:Creator Recruitment Identify, evaluate, and reach out to high-potential creators who are new to Twitch or transitioning to livestreamingGuide creators through structured onboarding covering analytics, audience development, channel setup, and monetization fundamentals, support.Conduct stream reviews and support test-streaming to ensure smooth creator startsMaintain visibility in emerging creator communities across platforms (Tik Tok, You Tube, Instagram, etc. Partner Touchpoints & Account Management Serve as primary point of contact for a portfolio of Twitch PartnersProvide timely, high-quality support and guidance on Twitch products, policies,



and best practicesMaintain accurate documentation of creator interactions and portfolio data in SalesforceCollect and log partner feedback to inform product development and messagingCommunity Management & Events (15% of time)Support planning and execution of IRL events to deepen creator relationshipsMaintain active presence in Partner community spaces (e.G., Discord)Represent Twitch at creator community moments as a brand ambassadorDocument creator insights and event outcomes Administrative & Strategic Tasks Generate and maintain reports on creator performance and engagementAnalyze data to identify trends and opportunities within creator portfolioParticipate in cross-functional meetings and initiativesSupport development of scalable solutions for creator needs Team Collaboration Work closely with Marketing, Product, Sales, and other teamsParticipate in regular team meetings and planning sessionsShare insights and best practices with broader partnerships teamContribute to process improvements and team initiatives Success Metrics Creator recruitment and onboarding targetsPartner retention and satisfaction ratesResponse time and quality of supportEvent participation and outcomesDocumentation quality and timelinessCross-functional collaboration effectiveness Perks Private Medical InsuranceDental,



Vision & Life InsurancePension PlanMaternity & Parental LeavePaid Time Off & HolidaysCommuter BenefitsAmazon Employee Discount About the teamThe General Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success.Basic Qualifications Speak, write, and read fluently in EnglishBachelor's degree or equivalent practical experience3+ years of experience in client/partner management, content acquisition, or related fieldsDemonstrated experience in relationship management and business developmentStrong analytical and communication skills Preferred Qualifications Experience in digital media, gaming, or creator economyKnowledge of content creation platforms and livestreaming industryExperience using CRM systems (e.G., Salesforce)Project management experienceAdditional language skills relevant to the region Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.#J-18808-Ljbffr

📌 Strategic Partner Manager (Madrid)
🏢 Amazon
📍 Madrid