GR8_TECH is seeking a skilled L2 Incident & Ops Investigator to diagnose non-routine B2B platform issues. You’ll trace distributed microservices, inspect logs and metrics, and coordinate with partner support and L3 engineering to resolve complex incidents.You’ll validate API endpoints, analyze SQL data, and craft precise bug reports. A remote-first environment supports collaboration across time zones and teams, with emphasis on reliability and scalable operations.#J-18808-Ljbffr