Customer Support - Spanish & English - Lisbon (Granada)

Customer Support - Spanish & English - Lisbon (Granada)

10 nov
|
Cross Border Talents
|
Granada

10 nov

Cross Border Talents

Granada

Your next career move starts in Lisbon.Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle.At a glance- Location: Lisbon, Portugal (on-site)- Languages: Spanish (C1) + English (B2)- Schedule: Full-time, 39 hours/week, rotating shifts- €1,000 welcome bonus- Performance bonus: €120/monthWhat you'll do- Support airline customers by phone, with a focus on a great customer experience- Handle high call volumes- Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations- Make good decisions in real timeWhat we're looking for- Fluent Spanish, C1 (spoken and written)- English, B2 (spoken and written)- Previous customer service experience (required)- Proven experience handling high-volume calls- Resilience in sensitive situations- Strong communication, empathy, and decision‑making skills- Availability for rotating shiftsWhy you'll like it- A welcome bonus from day one- A monthly bonus you can earn through your performance- A job in one of Europe's most attractive cities#J-18808-Ljbffr

📌 Customer Support - Spanish & English - Lisbon (Granada)
🏢 Cross Border Talents
📍 Granada

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