Are you passionate about premium patient service, seamless organization, and high-level medical communication? At mySkin, an international practice for dermatology, laser medicine, and aesthetic medicine located in Bendinat, Mallorca, we are looking for a dedicated Patient Manager to join our practice on a full-time basis. Working alongside three specialist doctors, you will play an essential role in delivering exceptional service and administrative support in a modern, welcoming environment. Your core responsibilities will include:
- Welcoming, checking in, and checking out patients with a warm and professional approach
- Coordinating appointments and managing scheduling across all primary communication channels
- Planning and organizing individual treatments as well as comprehensive treatment series
- Managing patient communication and preparing informational and consent documentation
- Overseeing invoicing, billing processes, and routine administrative duties
- Maintaining and updating digital patient records and clinic CRM systems
- Providing knowledgeable product advice and handling on-site product sales
- Collaborating closely with our team of specialist physicians and medical staff
What you bring to the role:
- Excellent command of German, English, and Spanish – proficiency in all three languages is an absolute requirement
- Existing legal residency on Mallorca, complete with a valid NIE and Spanish social security number
- Solid computer literacy and confidence in navigating digital applications and practice software
- Outstanding verbal and written communication skills
- High level of organizational talent, personal initiative, and a polite, xkdbapo friendly demeanor
- Strong dedication to delivering first-class patient experiences and a genuine interest in dermatology and aesthetics
What awaits you at mySkin:
- A secure, year-round position within an international, passionate, and supportive clinic team
- Predictable, regulated working hours with a standard 37.5-hour work week
- Regular continuing education and training programs to support your professional skills
- Long-term growth opportunities in a high-quality medical setting focused on top-tier patient care