Hiring: ITOM Governance, ITSM & Platform Delivery Specialist Mode-Contract Location-Spain-Hybrid We are looking for an experienced ITOM Governance, ITSM & Platform Delivery Specialist to support IT operating model transformation, IT governance, and platform service delivery. ?

Experience:
6–10 years ? Key

Skills:

- ITSM Process Assessment & IT Governance
- IT Operating Model & Platform Delivery
- ServiceNow Workflows & Service Catalogue Management
- Release, Incident, Problem & Demand Management
- Governance Charters, RACI Matrices & KPI Scorecards
- Shared Services, Vendor Management & Agile Delivery ? Preferred Certifications: ITIL v3/v4, SAFe (CSM/POPM), TBM/Apptio, or Lean Six Sigma. ?

Education:
Bachelor's or Master's degree in IT, Business Analytics, or Industrial Engineering. Candidates with experience in general enterprises, IT operating model transformation, or management consulting are encouraged to apply.

📌 ITOM Governance, ITSM (Comunidad de Madrid)
🏢 Fairfield Consultancy Services Limited (UK)
📍 Comunidad de Madrid