NTU International is seeking experienced Travel Agents for a large-scale international travel services project supporting a European institutional client. We are looking for qualified professionals to join a dedicated operational team responsible for international flight reservations, ticketing and travel support.

Key Responsibilities
* Manage international flight reservations, bookings and ticket issuance through GDS platforms.
* Handle ticket changes, cancellations, rebookings and refunds.
* Identify suitable flight options, competitive fares and alternative routes.
* Coordinate with airlines and other travel service providers.
* Support urgent travel requests, flight disruptions and complex itineraries.
* Maintain accurate booking records and ensure compliance with operational procedures.
* Work within a centralised booking environment alongside an international team.
* At least 3 years of professional experience in travel arrangements and airline ticketing.




* At least 1 year of experience arranging travel for return operations.
* Valid GDS certification or documented professional training, preferably in Amadeus.
* English proficiency at minimum B2 level.
* Experience with international ticketing, refunds, exchanges and airline booking procedures.
* Ability to work under pressure and respond to time-sensitive travel requests. Positions Available We are recruiting for both permanent and seasonal/on-call positions, including Team Leader and Deputy Team Leader roles.

What We Offer
The opportunity to work on a long-term international project with a European institutional client, as part of a multicultural team supported by established travel industry and technology partners. Subject: Travel Agent – International Project Please note that only selected candidates will be contacted due to the large amount of applicants.

📌 Travel Agent (Comunidad de Madrid)
🏢 NTU International A/S
📍 Comunidad de Madrid