Dutch Speaking Support SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer service landscape. We pride ourselves on delivering excellence, bridging the gap between high-caliber professionals and industry-leading companies in dynamic hubs like Bulgaria. Job Overview We are currently seeking a motivated professional for a Dutch Speaking Support Specialist position in Bulgaria. This role is an adecuado opportunity for those looking to advance their career in the customer support services industry while enjoying a fully supported international relocation experience.

Key Responsibilities
* Provide high-quality customer assistance through various digital channels within the customer support services industry.
* Maintain a deep understanding of company products to deliver accurate, helpful, and professional solutions to our Dutch-speaking clients.
* Manage and resolve complex customer inquiries effectively to ensure high levels of satisfaction.
* Collaborate with cross-functional teams in our Bulgarian office to optimize support processes and workflows.
* Document all interactions meticulously in the CRM system to track and analyze service trends.
* Stay updated with the latest support service industry standards to ensure a premium user experience.
* Contribute to a high-performance culture by meeting established individual and team KPIs.




* Native or fluent Dutch (spoken and written).
* Valid EU passport (mandatory).
* Proven experience in customer-facing roles within the customer support services sector is considered a strong asset.
* Exceptional communication skills and a passion for problem-solving.
* Ability to work on-site in Sofia, as this is a key requirement for our Dutch-speaking jobs.
* Adaptability and a professional demeanor suitable for a dynamic international environment.

What We Offer
* Competitive Monthly Salary.
* Fully Paid Training.
* Health Insurance.
* Fully Paid Relocation Package (flight, transfer, hotel).
* Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
* Monthly Performance Bonus.
* And Much More… Life in Bulgaria Choosing one of our available jobs in Bulgaria means stepping into a vibrant culture where historical charm meets modern innovation. Bulgaria offers a delightful Mediterranean-influenced climate, beautiful landscapes, and a welcoming community that makes it an excellent choice for international professionals seeking a Dutch Speaking Support Specialist position in Bulgaria. With our comprehensive relocation support, moving to Bulgaria becomes a seamless transition. You will enjoy a high quality of life, affordable living costs, and a rich culinary scene, making Bulgaria an ideal destination to grow your career and enjoy a balanced lifestyle. Join the community of expats thriving in Bulgaria today #J-18808-Ljbffr

📌 Dutch Speaking Support Specialist (España)
🏢 Recruitment By Ierotheos
📍 España