The holder of the position (m/f) will be part of the dynamic tenders department for Werfen in Iberia and responsible for price applications (telf/fax/mail/ platforms), management, receptions and replies contact internal and external costumers. In addition to operational responsibilities, the role coordinates the day-to-day activities of the Offers & Prices team, ensuring workload prioritization, process consistency, quality and timely execution. Key Accountabilities
* Coordinate and prioritize the team's daily workload and activities.
* Act as the first point of escalation for operational issues and complex cases.
* Ensure consistency, quality and compliance across Offers & Prices processes.
* Support, guide and onboard team members, promoting knowledge sharing and continuous improvement.
* Management, receptions and replies contact internal and external costumers
* Price updates, and price discrepancies




* Prices and orders of services products.
* Management of all offers and prices and related tasks. Networking/Key relationships With other internal departments such as Finance, Logistics, Customer Service, etc. Minimum Knowledge & Experience required for the position:
* Minimum of 3-5 years of work experience in a customer service department or division within the Healthcare sector is a plus.
* High school degree
* Quality system
* Knowledge of basic administration
* Experience in costumer service and/or as sales assistant Skills & Capabilities:
* Team coordination and leadership skills
* Flexibility and adaptability
* Ability to work under stress
* Competent and able to pay attention to detail

📌 Offers And Prices Lead (España)
🏢 Werfen
📍 España