MSC Cruises in Valencia is seeking a Sales Team Lead to coach and guide a team of Sales Agents within a dynamic, international sales environment, driving performance, conversion and revenue while ensuring an exceptional customer experience.You will lead daily coaching, monitor KPI performance across sales, conversion, upselling and CSAT, and provide real-time guidance on consultative selling and closing techniques.
Fluency in English and Spanish is required.
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📌 Global Sales Team Lead (Madrid)
🏢 MSC Cruises
📍 Madrid
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