10 nov
|
Concentrix
|
Barcelona
10 nov
Concentrix
Barcelona
Concentrix in Barcelona is seeking a Trainer & Quality Specialist to support a customer service team in the travel industry.Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta ocasión a continuación.You will monitor quality, provide structured feedback, and ensure consistency across human and AI-driven assessments.
xqbhyrx You will train and coach teammates through onboarding sessions, address skill gaps, and analyze performance and customer feedback using Excel, DOMO, and Power BI to drive improvements.
#J-*-Ljbffr
📌 Training & Quality Specialist – Data-Driven Coach (Barcelona)
🏢 Concentrix
📍 Barcelona