Amazon Inc.
AMOC is seeking a Senior Escalation Specialist who combines deep technical expertise with mentoring to drive operational excellence across 24/7 facilities.You will lead complex escalations, guide teams, and develop standard procedures to improve service quality.
You will work with Reliability Maintenance Engineering, Ops, and H&S; to triage requests, coordinate vendor activity, and implement data-driven improvements that minimize downtime and optimize performance across multiple#J-*-Ljbffr
📌 Senior Escalation Specialist (Madrid)
🏢 Amazon
📍 Madrid
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