Enterprise Account Manager (Madrid)

Enterprise Account Manager (Madrid)

10 nov
|
Perk
|
Madrid

10 nov

Perk

Madrid

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries.

Powering Real Work

Role Overview

What you will do

- Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk
- Identify growth opportunities and develop your portfolio by adding new business opportunities
- Leverage data analytics to provide clients with regular business reviews,



reports and presentations to senior stakeholders
- Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling
- Develop strong relationships with your clients that will shape their business travel programmes
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
- Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll‑outs are as smooth as possible.
- Effectively prioritise your time in order to maximise impact in key business areas

What we are looking for

- Perfect written and spoken English, any other language is a plus
- Experience managing top tier accounts
- Outstanding presentation & communication skills and the ability to build deep relationships
- Great prioritisation and time management skills
- Result oriented mindset while keeping customer satisfaction as your top priority
- Great ability to analyse and translate data for your customers
- On top of that, you will be the right candidate if you are:
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
- Honest, open and trustworthy: your peers and managers can trust you.




- You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
- Focused and determined: You don’t let yourself be distracted.
- You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
- You seek feedback early and often and are open to both give and take constructive and direct criticism

Benefits

- A competitive compensation package, including equity in Perk
- Generous vacation days so you can rest and recharge
- Health perks such as private healthcare or gym allowance, depending on your location
- "Flexible compensation plan
- Unforgettable Perk events
- A mental health support tool for your well-being
- Exponential growth & personal development opportunities

English is the official language at the office.

We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

How We Work

We believe real connection happens in real life. That’s why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other. Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive. We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference. As a global company serving diverse customers, we want our teams to reflect that same diversity.

📌 Enterprise Account Manager (Madrid)
🏢 Perk
📍 Madrid

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