Royal Caribbean Group seeks a Guest Services Manager with a hotelier background and shipboard exposure to lead onboard guest services. The role focuses on delivering exceptional guest experiences, mentoring divisions, and maintaining strong rapport with hotel and marine leaders.
Responsibilities include leading a service-driven team, overseeing group bookings, and ensuring compliance with immigration policies and regulatory requirements, while optimizing guest satisfaction and ratings.
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📌 Guest Experience Manager – Luxury Hotel & Shipboard (Madrid)
🏢 Royal Caribbean Group
📍 Madrid
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