TrendAI, the AI security leader and enterprise business unit of Trend Micro, is hiring a Scaled Customer Success Manager in Madrid to own adoption and outcomes for a large Volume Enterprise book.
You will manage an AI-powered engagement system, directing a team of AI agents and acting as the Human in the Loop to drive proactive support.
You will work within the General Customer Success Organization, partnering with CS Ops, CSTAs, and Product to improve GRR and NRR across the portfolio.
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📌 Scaled Customer Success Lead For Ai Adoption (Madrid)
🏢 Trend Micro
📍 Madrid
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