10 nov
|
Dentsu
|
Barcelona
Experteer Overview As a Salesforce Consultant you will advise on CRM strategies and oversee large-scale CRM implementations to align with business goals and drive growth.
You will collaborate with senior stakeholders and cross-functional teams to design and optimize CRM solutions, mentor junior consultants, and contribute to digital transformation initiatives.
This role offers exposure to global, multi-market projects and the opportunity to shape CRM roadmaps and client outcomes.
Compensaciones / Beneficios
• Lead CRM consulting projects and enhance client capabilities in the CRM domain
• Develop and guide digital transformation strategies and concepts
• Own significant project components and contribute to larger initiatives
• Advise clients on digital roadmaps and value opportunities
• Mentor junior consultants and analysts
• Develop expertise across relevant technologies and topics
• Manage backlog items and drive prioritization through value generation
• Act as SME in client pitches and business development
• Engage in requirements engineering and create functional specifications for platforms like Salesforce, Adobe, Microsoft Dynamics u***
* Sitecore
• Document and manage functional/non-functional requirements
• Map and optimize industry-specific business processes
• Support customers throughout digital projects and ensure strong customer experience
• Bridge internal and client stakeholders and collaborate with UX/Design and content teams
• Facilitate client workshops for ideation and requirements engineering
• Stay updated on digital trends and their impact on clients' businesses Responsabilidades
• Expertise in multiple CRM platforms with experience in large-scale implementations
• Leads CRM strategy, digital transformation, and enterprise-wide deployments
• Databases knowledge for understanding CRM data structures
• Cross-industry experience with global or highly regulated environments
• CRM configuration, automation, and best-practice implementations
• Stakeholder engagement with senior executives
• Project and change management for enterprise CRM projects
• Data analytics and reporting, including AI-driven insights
• CRM training and documentation, adoption programs
• Business process mapping and CRM-driven process re-engineering
• CRM strategy and roadmap development for long-term transformation
• Strong collaboration and transparency in team settings Requisitos principales
• Hybrid work models
• Adaptable hours
• Home office options
• Competitive salaries
• Volunteer days
• Wellness days`,`Modern offices`
📌 Salesforce Consultants (Barcelona)
🏢 Dentsu
📍 Barcelona