Senior Incident Coordinator (Hybrid option)Join a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient.
AstheSenior Incident Coordinator, you'll play a crucial role in our cyber defense strategy, coordinating response activities, facilitating preparedness exercises, and driving important through thorough post-incident analysis and documentation.
What'smore,you'llbe working in a hybrid setup, perfectly balancing work from home and the office premises.
AbouttheteamThe Cyber Incident Management team serves as the frontliner defense against cybersecurity threats across Swiss Re.
We provide critical incident leadership and coordination, overseeing the triage, investigation, and containment of security events to minimize business impact.
Our team excels in stakeholders' communication and management during incidents, conduct through post-incident reviews to drive continuous improvement, and develops preparedness and resilience strategies.
We also establish and monitor KPIs and metrics to enhance our security posture and response capabilities.
We'relooking a detailed-oriented professional who excels at coordinating security activities and facilitating effective incident response.
Join our team where your organizational expertise will strengthen our security posture through thoughtful planning, clear communication, and continuous improvement initiatives.
In your role, you will...
Exercise Planning & Facilitation: Design, organize, and facilitate regular tabletop exercises and simulations to test and enhance the organization's incident response capabilitiesResponse Coordination : Support incident response efforts by coordinating resources, scheduling meetings,



and ensuring proper communication channels are maintainedDocumentation Management : Create and maintain comprehensive incident response documentation, playbooks, and proceduresPost-Incident Reporting : Compile detailed incident reports capturing timeline, actions taken, and impact assessmentsMetrics & Analysis : Collect, analyse, and report on key incident metrics to identify trends and improvement opportunitiesLessons Learned : Facilitate post-incident review sessions and document findings to enhance future response effortsStakeholder Communication : Coordinate communications between technical teams and business stakeholders during and after incidentsTraining Coordination : Organize and track participation in incident response training programsProcess Improvement : Identify and implement refinements to incident management processes based on lessons learnedTool Administration : Support the maintenance and optimization of incident management platforms and documentation repositoriesNobody is perfect and meets 100% of our requirements.
If you, however, meet some of the criteria below and are curious about the world ofcyber defense,we'llbe more than happy to meet you
What we need from youBachelor's degree in Business Administration, Information Technology, Cybersecurity, or equivalent practical experienceExperience in incident management, business continuity,



or security operationsDemonstrated experience planning and facilitating tabletop exercises or simulationsStrong documentation skills with experience creating reports, playbooks, or procedural documentationExcellent organizational and coordination abilities with attention to detailStrong communication skills in EnglishNice-to-haveKnowledge of cybersecurity frameworks (NIST, ISO *, MITRE ATT&CK;)Experience with incident management or ticketing systemsBackground in metrics collection, analysis, and reportingProject or program management experience or certificationsFacilitation or training certification/experienceExperience in process improvement methodologiesKnowledge of security operations and incident response proceduresFor Spain, the base salary range for this position is between EUR 60,000 and EUR 100,000 (for a full-time role).
The specific salary offered considers:the requirements, scope, complexity and responsibilities of the role,the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements.
Further you will enjoy a variety of integral and location specific benefits.
Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
#LI-HybridAbout Swiss ReSwiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk

📌 Senior Incident Coordinator (Madrid)
🏢 Swiss Re
📍 Madrid