OverviewAs a Salesforce Consultant you will advise on CRM strategies and oversee large-scale CRM implementations to align with business goals and drive growth.
You will collaborate with senior stakeholders and cross-functional teams to design and optimize CRM solutions, mentor junior consultants, and contribute to digital transformation initiatives.
This role offers exposure to global, multi-market projects and the opportunity to shape CRM roadmaps and client outcomes.
Compensaciones / BeneficiosHybrid work models
Flexible hours
Home office options
Competitive salaries
Volunteer days
Wellness days`,`Modern offices`
ResponsabilidadesLead CRM consulting projects and enhance client capabilities in the CRM domain
Develop and guide digital transformation strategies and concepts
Own significant project components and contribute to larger initiatives
Advise clients on digital roadmaps and value opportunities
Mentor junior consultants and analysts
Develop expertise across relevant technologies and topics
Manage backlog items and drive prioritization through value generation
Act as SME in client pitches and business development
Engage in requirements engineering and create functional specifications for platforms like Salesforce, Adobe, Microsoft Dynamics & Sitecore
Document and manage functional/non-functional requirements
Map and optimize industry-specific business processes
Support customers throughout digital projects and ensure strong customer experience
Bridge internal and client stakeholders and collaborate with UX/Design and content teams
Facilitate client workshops for ideation and requirements engineering
Stay updated on digital trends and their impact on clients' businesses
Requisitos principalesExpertise in multiple CRM platforms with experience in large-scale implementations
Leads CRM strategy, digital transformation, and enterprise-wide deployments
Databases knowledge for understanding CRM data structures
Cross-industry experience with integral or highly regulated environments
CRM configuration, automation, and best-practice implementations
Stakeholder engagement with senior executives
Project and change management for enterprise CRM projects
Data analytics and reporting, including AI-driven insights
CRM training and documentation, adoption programs
Business process mapping and CRM-driven process re-engineering
CRM strategy and roadmap development for long-term transformation
Strong collaboration and transparency in team settings
Team player
Transparent communication
Strong stakeholder management
Salesforce (and other CRM platforms)
Adobe, Microsoft Dynamics, Sitecore (as platform references)
Database knowledge
📌 Salesforce Consultants (Barcelona)
🏢 Dentsu
📍 Barcelona
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