Our mission is simple: to transform facilities management with a global company serving customers in We seek a senior, technically minded specialist to own the technical onboarding of our enterprise customers in the EMEA region. This is not an entry-level implementation role. You will join rollouts that span multi-site, often multi-country portfolios, with years of legacy data to migrate and an operations director who expects you to have the answer.

We will not have time to teach you how to lead a workshop with senior stakeholders, push back on a requirement that won't scale, or carry a go-live under pressure. Lead discovery workshops with the customer's operations, maintenance, and IT leads, and translate complex, multi-site operations into a configuration that scales.

Technical Configuration: Configure asset hierarchies, maintenance plans, SLAs, workflows and permissions for large, multi-site and multi-country portfolios.

Data Migration: Own the technical side of migrating data from legacy systems, from mapping and cleansing rules to validation and load, and hold the customer to the quality of what they hand over. Work with our Integrations team and the customer's IT to specify, test and validate integrations with ERPs and other enterprise systems.

Training & Rollout: Challenge requirements that don't scale, propose standard alternatives to customisation, and explain the trade-off to senior customer stakeholders with confidence. Diagnose and resolve technical issues during implementation, and escalate to Product and Engineering with clear evidence when needed.



Produce configuration documentation that the customer and our Support team can rely on after go-live.

Channel structured feedback from enterprise customers to Product and Engineering.

Spanish: English: French: An engineering background (Mechanical, Civil, Electrical) or substantial hands-on experience in facilities or maintenance management. At ease leading workshops with operations directors and IT leads, and steady when a go-live is under pressure. Willing to say no to a customer, defend a design decision and raise a problem on the day you see it.

Data Migration: Software Proficiency: Experience with CMMS, EAM or field-service platforms is a significant plus, as is familiarity with APIs and integrations. Able to explain complex configuration to anyone, from a field technician to a C-level sponsor. Skilled in using AI tools to streamline daily operations and enhance performance.

A challenging, high-growth environment in an agile, global company. A flexible-remote working culture. Competitive compensation with performance-oriented bonuses, SPIFFs, and incentives. Excellent bonus structure tied to delivery quality and KPIs.

Monthly perks and a training budget for professional development. Adaptable working hours. Regular training, coaching, and team events. We believe diversity makes us stronger — shaping our culture, our business, and the world around us for the better — and we're committed to ethical talent acquisition, grounded in respect, fairness, and equal opportunity.

To be a source of a good life" isn't just a statement — it's our mission, and everyone is welcome to join us on that journey. #

📌 Customer Onboarding Engineer | Implementation Specialist (Es) (Barcelona)
🏢 Endeit
📍 Barcelona