Ready for a new adventure in Lisbon?

Speak Spanish and English?

This could be your opportunity!

Join an international customer support team representing a leading company in the medical device industry.

Build your professional experience in Portugal while enjoying the benefits of company-provided accommodation.

What We Offer

Free Accommodation: Fully furnished shared apartment with your own private bedroom.

Utilities included!

Monthly Compensation: €1, gross.

Health Insurance: Coverage from your first day.

Paid Training: Approximately 2 weeks of comprehensive training conducted in English.

International Experience: Work in a multicultural environment in Lisbon, Portugal.

Employment Contract: 12-month fixed-term contract.

About the Role

As an Operations Customer Expert, you'll be the first point of contact for customers of a leading medical device company, helping them with their inquiries and ensuring a smooth customer experience.

Your responsibilities

Provide customer support via phone, email,



and/or chat.

Assist with account management and billing-related inquiries.

Help customers troubleshoot technical issues.

Provide accurate information about products and services.

Maintain high customer satisfaction and service quality standards.

Requirements

Fluent in Spanish (Castilian).

Good command of English (B2 level or above).

Comfortable using technology and digital platforms.

Strong communication and problem-solving skills.

Empathetic, adaptable, and detail-oriented.

Willing to relocate to Lisbon and work rotating shifts.

Job Details

Position: Operations Customer Expert (Spanish)

Location: On-site, Lisbon, Portugal

Working Hours: 40 hours per week

Schedule: 24/7 rotating shifts, Monday to Sunday

Days Off: 2 rotational days off per week

Contract: 12-month fixed-term contract

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