The role of a Digital Development Representative is primarily Opportunity/Lead Generation focused, seeking out new business opportunities for Sellers to progress and close. With a clearly defined and aligned approach, they are responsible for delivering account insight and building high-quality pipeline through both their own research & inbound responses generated from marketing activity.

Working Schedule: 9 AM – 6 PM BRT (UTC-3)

Your Role and Responsibilities The ideal candidate will be proficient at using digital and business development tools, confident engaging peers and making connections & have experience with a consultative selling approach. They will be comfortable discussing business issues and goals with Line of Business clients and prospects.

Responsibilities

- Creating opportunities according to the defined criteria through research of customers and prospects independently, executing outbound business development activities with emphasis to cross-sell and upsell to the existing client base
- Interlock closely with marketing teams at Geo and Global level to develop, execute and evaluate marketing campaigns to drive new business
- If assigned to a specific Market, provide dedicated support by partnering closely with Market focal points and stakeholders, participating in regular governance and planning meetings, managing and processing leads in a timely manner, maintaining accurate reporting, and helping drive pipeline growth and business development objectives within the Market
- Research prospects’ social footprint, and find ways to develop contact & provide insight into target accounts, structure and priorities so that the sales teams can point their efforts most effectively
- Leveraging social media to construct organizational charts and create detailed personas (profiles) tailored to client requests and needs, enabling the identification and engagement of potential prospects




- Through continuous personal development, become a subject matter expert and act as an influencer and trusted advisor for clients
- Have a social media presence to promote the brand, engage, interact, and influence clients. Expected to identify and overcome obstacles when generating business and drive issues through to resolution
- Building a network of contacts both within the company and the client base, becoming the “go to” person for your specific field
- Put the client first, being prepared to tackle challenges, solve problems, and work with the team to get things done
- Provide warm handover to appropriate seller to close
- Weekly & monthly reporting

Required Technical and Professional Expertise

- Minimum 1-year Lead Generation/Business Development experience (preferably in a technical environment) with a track record in achieving personal business targets
- The ideal candidate will be proficient at using both digital & relevant Sales tools & be confident in engaging peers and making connections
- Have previously worked in a fast-paced selling environment with the ability to interact with senior IT Managers & Buyers across a wide range of customer types
- Can translate business pains into business solutions & work with internal sales teams in an effective way to find the right solutions for clients
- Goal-oriented; maintains a sense of urgency in a deadline-driven setting
- Ability to leverage resources throughout the business to solve complex problems
- Excellent communication,



negotiation and presentation skills and focus on client satisfaction
- Excellent Social Media presence and can demonstrate how you use social media tools
- Can demonstrate excellent communication, negotiation and presentation skills
- Applicants must have native or fluent Portuguese and business level English.

Preferred Technical and Professional Expertise

- Passion for technology and the ability to understand the B2B tech market
- Focused on and motivated by bringing value to the company and your own personal growth
- Constantly willing to learn, dedicated and resilient
- Digital savvy representative that can become the new Brand Ambassador

Harte Hanks is a integral marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.

📌 Digital Development Representative with Portuguese (Valencia)
🏢 Harte Hanks
📍 Valencia