Location: Remote / Hybrid Employment Type: Full-time About the Role: We are seeking an Icelandic-speaking Customer Service Representative to deliver exceptional support for customers and partners. You will act as the primary point of contact, ensuring seamless travel and accommodation experiences.
Key Responsibilities: Assist guests and accommodation partners with bookings, modifications, and inquiries via phone, email, and chat. Resolve customer issues promptly and efficiently with high attention to customer satisfaction. Collaborate with internal teams to handle complex requests and payments.
Requirements: Native or near-native fluency in Icelandic with excellent English . Strong customer-centric mindset and problem-solving skills.
📌 English - Customer Service Representative - Hybrid (Barcelona)
🏢 The lemon Consulting
📍 Barcelona
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