Fourthline is seeking a Senior Customer Success Manager to own strategic, enterprise?? relationships across Europe.
You will drive adoption, retention, and expansion, acting as a voice of the customer and collaborating with Solutions Engineering, Delivery, Product, Legal, and Compliance teams to ensure a seamless customer experience.
You will lead account plans, conduct QBRs/EBRs with executives, and champion improvements in CS processes while pursuing upsell opportunities and renewals.
📌 Enterprise Csm - Growth & Retention In Fintech (Barcelona)
🏢 Fourthline
📍 Barcelona
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