Quince is seeking a German-speaking Customer Service Team Manager to build and lead our founding CX team in Barcelona on a hybrid schedule. You will hire, coach, and develop frontline German-speaking specialists while aligning with general CX goals across channels (phone, chat, email, social).
You will drive measurable business impact by translating customer insights into action, leveraging technology, and collaborating with product, logistics, and marketing to continuously improve performance in
📌 German CX Team Lead — Barcelona (Madrid)
🏢 Quince
📍 Madrid
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