10 nov
|
Intelligent Fire Systems u0026 Solutions
|
Valencia
10 nov
Intelligent Fire Systems u0026 Solutions
Valencia
Fire Protection Service CoordinatorOur company was founded on the belief that our Associates are the key to success. As a growing leader in fire protection services, we offer numerous career advancement opportunities, industry training, and hands-on experience to help you achieve your professional goals. Summary:As Fire Protection Service Coordinator, you will play an essential role in supporting service team operations. Your attention to detail, organizational skills, and ability to multitask will contribute to ensuring quality customer service, scheduling service calls, setup, and accuracy in service invoicing. Manage and organize service appointments, inspections, and maintenance schedules for technicians.Assign new service calls, ensuring timely responses to customer requests.Client Communication &
• Support: Serve as the main point of contact for clients regarding service requests, inspections, and follow-ups.Provide outstanding customer service and proactive communication throughout the service process.Service Documentation &
• Compliance: Maintain accurate service records, ensuring compliance with local, state, and federal regulations.Technician &
• Service Team Support: Ensure service account web portals remain up to date and compliant.Inventory &
• Procurement Management:
Manage procurement and inventory of parts required for service work.Billing &
• Invoicing: Prepare invoices for services performed, ensuring accurate billing based on technician hours, materials, and job scope.Training &
• Development: Assist in onboarding and training new team members on service coordination procedures.Perform additional duties as assigned to support service operations.2+ years of experience in service coordination or schedule (fire protection industry preferred).Strong attention to detail and accuracy in data entry and financial calculations.Excellent organizational and time management skills.Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Quickbooks (certification preferred).We support charitable causes, conduct team-building exercises, and are committed to excellence in the fire protection industry.Paid training, vacation, and sick time.Career advancement opportunities with industry-specific training.Support for continuing education and professional development.Are you an experienced service coordinator looking for an exciting new challenge? Whether you have a background in fire protection or are eager to learn, we want to hear from you! Join our team and be part of a company committed to excellence in Fire, Life, and Safety.
📌 Fire Protection Service Coordinator — Flexible Scheduling & Growth (Valencia)
🏢 Intelligent Fire Systems u0026 Solutions
📍 Valencia