French Speaking Customer Support Specialist - Digital Advertising (Barcelona)

French Speaking Customer Support Specialist - Digital Advertising (Barcelona)

10 nov
|
Teleperformance
|
Barcelona

10 nov

Teleperformance

Barcelona

Ready to elevate your career and join a fast-growing team in the digital world? ¿Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.Content Compliance: Assess reviews based on guidelines; Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.C2 level of French and C1 level of English.Experience in customer service or support roles.Bachelor's degree in Business or related fields is a plus.General knowledge of home services industries (e.plumbing, electrical). Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation:



Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationFull-time (39 hours/week) hybrid position in Barcelona with a salary of €,94 € gross/year plus up to €1,000 gross/year in bonuses.Earn up to €2,000 for bringing friends, depending on the language/project.Private Health Insurance.Clear career growth opportunities supported by coaches and a motivating team environment.Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.Prime office location at the World Trade Center, Barcelona, surrounded by the seaDiversity, Equity & InclusionTP is home to a integral family with various backgrounds and lifestyles.

📌 French Speaking Customer Support Specialist - Digital Advertising (Barcelona)
🏢 Teleperformance
📍 Barcelona

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