Are you passionate about premium patient service, seamless organization, and high-level medical communication? At mySkin, an international practice for dermatology, laser medicine, and aesthetic medicine located in Bendinat, Mallorca, we are looking for a dedicated Patient Manager to join our practice on a full-time basis. Working alongside three specialist doctors, you will play an essential role in delivering exceptional service and administrative support in a modern, welcoming environment. Your core responsibilities will include:
* Welcoming, checking in, and checking out patients with a warm and professional approach
* Coordinating appointments and managing scheduling across all primary communication channels
* Planning and organizing individual treatments as well as comprehensive treatment series
* Managing patient communication and preparing informational and consent documentation
* Overseeing invoicing, billing processes, and routine administrative duties
* Maintaining and updating digital patient records and clinic CRM systems
* Providing knowledgeable product advice and handling on-site product sales
* Collaborating closely with our team of specialist physicians and medical staff What you bring to the role:
* Excellent command of German, English, and Spanish – proficiency in all three languages is an absolute requirement
* Existing legal residency on Mallorca, complete with a valid NIE and Spanish social security number
* Solid computer literacy and confidence in navigating digital applications and practice software
* Outstanding verbal and written communication skills
* High level of organizational talent, personal initiative, and a polite, friendly demeanor
* Strong dedication to delivering first-class patient experiences and a genuine interest in dermatology and aesthetics What awaits you at mySkin:
* A secure, year-round position within an international, passionate, and supportive clinic team
* Predictable, regulated
working hours
with a standard 37.5-hour work week
* Regular continuing education and training programs to support your professional skills
* Long-term growth opportunities in a high-quality medical setting focused on top-tier patient care #J-18808-Ljbffr