Head Of Support Ops - Remote, 5-20H/Wk, Ai Docs & Decks (La Coruña)

Head Of Support Ops - Remote, 5-20H/Wk, Ai Docs & Decks (La Coruña)

10 nov
|
ETHOS
|
La Coruña

10 nov

ETHOS

La Coruña

Ethos is a remote-first expert network led by a team with McKinsey/SoftBank/DeepMind lineage.

We seek a Head of Support Operations to lead customer success efforts for AI-driven document workflows, including dashboards, renewal forecasts, and escalation playbooks.This role emphasizes high-quality craft of documents, spreadsheets, and slide decks.

Idóneo candidates have 4+ years in CS or support ops for B2B SaaS, experience with health-score models, and the ability to translate usage data into

📌 Head Of Support Ops - Remote, 5-20H/Wk, Ai Docs & Decks (La Coruña)
🏢 ETHOS
📍 La Coruña

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