IT Enterprise Training Lead, Senior Manager (Portugal) At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. we work with purpose and compassion, supported by a global team of over 110,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes.

Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation The IT Enterprise Training Lead is accountable for establishing and leading a scalable, high-quality training capability across all IT programs and projects, ensuring consistent training standards, delivery discipline, and measurable adoption outcomes across the IT portfolio. This role will immediately lead the training workstream for ESPHORA, a multi-year, multi-release SAP S/4HANA transformation, operating at global scale and coordinating training delivery across releases, regions, and stakeholder groups.

In this role, the Training Lead owns the enterprise training approach (governance, methods, tools, metrics, and delivery model) and ensures training outputs are aligned with business process design, program timelines, and deployment readiness—both for ESPHORA and as a repeatable model for future IT initiatives.

Training

Strategy & Planning Refine and maintain the training approach across releases, ensuring alignment with program priorities, timelines, and constraints.



Prioritize training scope and sequencing based on business criticality and program readiness.

Program

Integration, Delivery &

• Quality Oversight Integrate the training workstream into the overall program plan, aligning with PMO milestones, release schedules, and deployment activities. Establish and drive structured training plans, including dependencies across content development, Train-the-Trainer (TTT), End User Training (EUT), and deployment readiness. Define reporting expectations, monitor progress, and actively manage risks, issues, and dependencies to maintain delivery timelines and quality. Ensure training outputs are aligned with upstream inputs (process design, role mapping, system readiness). Oversee training content and deliverables to ensure accuracy, consistency, and alignment with business processes and program priorities. Ensure content updates and rework are controlled and aligned with program timelines. Partner with global program stakeholders, including Global Process Owners, IT Leads, Deployment Leads, PMO, and functional, regional, and local leaders, to ensure alignment of training scope and delivery. Oversee business approval of learning needs assessment / curricula / training content. Drive trainer selection and all training related communications. Manage and elevate risks, issues, and dependencies impacting training delivery, with clear recommendations. Coordinate across Learning Management System (LMS)



administration, training coordination, and content development activities to ensure end-to-end alignment. Localization &

• Global Deployment Define training localization approach and oversee translation and localization across regions and languages. Ensure training materials are accurate, relevant, and consistent across global and local contexts. Oversee readiness and execution of integral training deployment, including Train-the-Trainer (TTT) and End User Training (EUT). Define and oversee tracking of training metrics, including completion, assessment results, and learner feedback. Identify and drive improvements across releases based on data and lessons learned. Strong learning and SAP domain knowledge; able to understand business processes and ensure training reflects accurate, end-to-end process design. ~ Strong program and project management capability

• Effective stakeholder management; able to drive alignment, challenge assumptions, and resolve conflicting inputs across senior stakeholders. ~ able to manage scope, timelines, and quality across multiple concurrent workstreams. ~ 7+ years in Learning &

• Development, including experience leading training workstreams within large, global transformation programs. ~ Demonstrated experience overseeing end-to-end training delivery for ERP or SAP programs. ~ Working knowledge of SAP and core business processes (e.Experience managing multilingual and global training deployments. Individual opportunities for self-determined career planning and professional development The benefits of a successful global corporation with the collegial culture of a medium-sized company Hybrid work arrangement within a standard office environment Health Insurance

📌 It Training Lead, Senior Manager (Madrid)
🏢 Fresenius Medical Care
📍 Madrid