10 nov
|
Formulated Automation
|
Merindad de Montija
10 nov
Formulated Automation
Merindad de Montija
JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management)!
Application Language: Please submit your CV in English. We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. Our client is a leading US-based firm providing end-to-end support for business owners and entrepreneurs through entity formation, tax strategy, business credit development, and asset protection. In this dedicated engagement, you will manage multi-platform community engagement and represent company leadership across online business communities.
You won't be creating graphic content or managing paid ad campaigns; instead, you will focus on daily community interaction, CRM tracking, client engagement, and cross-departmental coordination between Sales, Marketing, and Executive Leadership.
Daily Community Monitoring & Engagement: Check and interact daily across Skool, Facebook groups, Discord, and internal client portals—replying to comments and direct messages authentically in the voice and tone of company leadership. Cross-reference every interacting user against Salesforce (CRM) to distinguish existing clients from warm leads and log interaction notes accurately. Route warm sales leads to Sales Team Leads and elevate urgent client inquiries or blockers via Slack immediately.
Group & Network Growth: Join new relevant Facebook and Skool groups on behalf of leadership and track potential networking contacts and proposals.
Competitive Monitoring & Documentation: Flag mentions of competitor programs, maintain clear tracking notes in Google Sheets, and ensure seamless daily handoff records.
Prior Experience: Proven track record as a Social Media Contractor, Community Manager, or Client Engagement Specialist.
English Fluency: Advanced/Fluent written and spoken English communication skills (C1/C2) with the ability to adapt to an executive, professional, and approachable tone.
CRM Experience: Basic hands-on experience using Salesforce (or a similar CRM) to search, verify, and tag contact records.
Platform Proficiency: High comfort level navigating Facebook Groups, Discord, Slack, and community platforms like Skool.
Trustworthiness & Discretion: High degree of professional discretion to represent executive leadership online and handle real client interactions. Familiarity with real estate investing, e-commerce, or business formation/tax concepts. Weekend availability (Saturday & Sunday) is strongly preferred and will be given priority, but it is not mandatory. Versátil weekly schedules with 2 planned non-working days during the week will be arranged for talent providing weekend coverage.
Monthly Service Fee: Monthly fee paid in USD (contractor agreement).
Location: 100% Remote engagement for talent located within Latin America. #
📌 Junior Social Media Virtual Assistant (Merindad de Montija)
🏢 Formulated Automation
📍 Merindad de Montija