Role MissionTo coordinate the MBA Program and deliver a seamless, high-quality participant experience through cross-functional collaboration, operational excellence, and continuous improvement.The MBA Program Coordinator is responsible for the operational planning, coordination, and execution of the MBA Program, ensuring an outstanding participant experience and the smooth delivery of all program activities. The coordinator is typically assigned responsibility for one section of each MBA cohort, serving as the primary point of contact for participants and stakeholders within that section. In addition, the role includes leading and supporting program-related projects in collaboration with senior team members, contributing to the ongoing development and success of the MBA Program.Key Performance Areas (KPAs)Program Operations &

• Academic LogisticsFocuses on class coordination, examinations, program events, calendar management, and international modules.Coordinate day-to-day operations and academic logistics for the MBA programto ensurea seamless, disruption-free learning environment from initial participant onboarding through graduation.Administer program documentation and student records in institutional databasesto maintaindata quality, confidentiality, and absolute compliance with internal policies.Relationship Management &

• Cross-Functional CollaborationFocuses on supporting students, partnering with faculty,



and working with other university departments.Serve as the primary point of contact and trusted advisor for MBA participants, delivering timely, empathetic support and guidanceto facilitatea successful, high-touch academic journey.Compile data, program feedback, surveys, and performance metricsto generate structured reports that facilitate continuous program improvement.Contribute to special cross-departmental projects and innovative initiativesto driveoperational excellence and support the evolving needs of the MBA program.Participate in school-wide professional development and citizenship initiativesto support continuous institutional growth and alignment with IESE's integral mission.RequirementsBachelor's degree2 to 3 years of experience in program coordination, project management, higher education, customer services or similar role.Bilingual Communication &

• Cultural Agility: Outstanding written and spoken fluency in English and Spanish (minimum C1 level) coupled with a proven ability to collaborate effectively with diverse, international stakeholders. xghoner Service Orientation &

• Digital Acumen: An innate commitment to delivering an exceptional participant experience, supported by strong digital skills and hands-on proficiency in Microsoft Office applications and database management systems. #

📌 Mba Program Coordinator (Temporary) (Barcelona)
🏢 IESE Business School
📍 Barcelona