Our client, a growing IT services provider, is looking for a skilled and proactive Técnico de Soporte Informático to join their team in Granada . This role is essential for providing timely and effective technical assistance to end‑users, resolving hardware and software issues, and maintaining the smooth operation of IT systems. You will be a key point of contact for technical support requests, ensuring minimal disruption to user productivity. The adecuado candidate has a strong technical aptitude, excellent problem‑solving skills, and a customer‑focused approach. This is an excellent opportunity to advance your IT career in a supportive environment.

Key Responsibilities

- Provide technical support to end‑users for hardware, software, and network issues.
- Diagnose and resolve technical problems efficiently and accurately.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Manage user accounts, permissions, and access rights.
- Perform routine system maintenance and updates.
- Document technical issues and resolutions in the helpdesk system.
- Assist with IT asset management and inventory.




- Escalate complex issues to senior technical staff when necessary.

Requirements

- Proven experience as an IT Support Technician or in a similar role.
- Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
- Familiarity with network protocols and troubleshooting.
- Excellent diagnostic and problem‑solving skills.
- Good communication and interpersonal skills, with the ability to explain technical concepts to non‑technical users.
- Customer‑oriented mindset.
- Ability to work independently and as part of a team.
- Based in or willing to commute to Granada , Andalusia.

Benefits

Our client offers a competitive salary, comprehensive training programs, opportunities for IT certifications, and career progression within the company. You will work in a collaborative team environment and have access to the latest IT technologies. This role provides a solid foundation for growth in the IT support field, serving the vibrant business community of Granada .

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📌 Soporte Informático (Informática) (Barcelona)
🏢 Domestiko.com
📍 Barcelona