10 nov
|
Confidential
|
Bellprat
10 nov
Confidential
Bellprat
Concentrix in Barcelona is seeking a Trainer & Quality Specialist to support a customer service team in the travel industry. Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta ocasión a continuación. You will monitor quality, provide structured feedback, and ensure consistency across human and AI-driven assessments. xcskxlj You will train and coach teammates through onboarding sessions, address skill gaps, and analyze performance and customer feedback using Excel, DOMO, and Power BI to drive improvements.
📌 Training & Quality Specialist – Data-Driven Coach (Bellprat)
🏢 Confidential
📍 Bellprat