HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and general brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. This role is responsible for managing and growing a portfolio of client accounts through a data-driven and strategic approach.



The position combines analytical thinking with strong commercial execution—translating data insights into actionable account plans, identifying growth opportunities, and driving consistent follow-through.

Acting as a trusted partner to clients, the role focuses on building long-term relationships, strengthening account performance, and unlocking cross-selling opportunities. It requires a consultancy mindset, balancing strategic planning with tactical execution, and the ability to operate effectively under pressure and tight deadlines. Lead regular client interactions (in-person and virtual), ensuring high engagement and satisfaction Analyse account performance, KPIs, and client data to identify trends and opportunities Continuously review results and refine strategies based on performance Proven experience in account management with a focus on revenue growth and client retention Strong analytical skills , with the ability to interpret data and translate insights into action Demonstrated negotiation skills and commercial acumen Strategic and consultancy mindset , combined with a hands‐on, tactical execution approach Curious, proactive, and continuously seeking ways to improve performance and outcomes Strong communication and stakeholder management skills Experience using CRM systems (e.Salesforce) You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.

Have the opportunity to build strong and lasting business relationships and friendships from around the world.

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