Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. Founded in ****, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.

We have an exciting internal opportunity for an ambitious and motivated team member to broaden their skills through a 4-month assignment as a Post-Sales Support Specialist within our Suppliers team. As a Post-Sales Support Specialist (4-month assignment) on our team, you will provide essential operational support across two critical areas, with the objective of maintaining the operational backbone of our customer experience. Your second focus will be supporting post-implementation updates, handling technical platform tasks such as user bulk uploads, airline loyalty programmes and manual configuration settings that require specialised backend knowledge.

In this role, you will act as a central point of contact for both internal stakeholders and hotel suppliers, ensuring data accuracy while contributing feedback to help improve our team's overall processes and efficiency. Cooperate closely with the AM and IS teams to set clear expectations around delivery dates, data requirements and processes.



Coordinate with the Inventory Team about specific requirements of corporate agreements loading.

Become an expert in Back end functionalities required to set up an account.

Technical: how customer accounts and rates work behind the scenes, the GDS, Salesforce, Zendesk and AI-assisted workflows.

Intermediate

Excel skills. A proactive approach to improving processes and contributing to projects. No prior experience with Global Distribution Systems (GDS) or the hotel industry is required. This will be a 4 month temporary assignment.

Have a brief chat with Silvia Brunicardi (TA) – 15 minutes We guarantee you will receive feedback after each interview stage. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Post Sales Support Specialist (Short Term Assignment) (Barcelona)
🏢 Perk
📍 Barcelona