Graitec is seeking a Manager, IT Service Desk to lead Graitec's integral IT support across Europe and North America. Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la
descripción del puesto
a continuación. You will own the service desk end to end, shaping the team, tools, processes and the colleague experience. The role emphasizes first-time fix and self-service through automation and an AI assistant in Teams. You will drive ITIL practices, define service levels, and partner xcskxlj with Security, HR, and Platform teams to deliver reliable IT services while improving CSAT and operational
📌 Global IT Service Desk Manager (Moncada y Reixach)
🏢 Confidential
📍 Moncada y Reixach
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