Job Title: Customer Representative (German-speaking) – Remote - MS01 Job DescriptionExperience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Representative in Barcelona remote from Spain, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.As a Customer Representative on our team, you will:Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demandsTake incoming calls from boutiques and shops and resolve demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:Are proficient or bilingual in German plus an advanced level of EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionIt would be a plus if you haveWorking knowledge of IT Platform, equipment, and applications:



Windows/MS Office/ internet configurationDon't meet every requirement? What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:Full-time 39 hours/week, Monday-Friday 9-18hTemporary contractSalary ,62 euros gross/year + up to euros gross/year in bonusRemote from SpainBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.English, German (Required) Time Type: Full timeMissionHi, we're Concentrix. We're a global technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Company OverviewWe power the brands of the future. Some call us a general technology and services leader. Human-centered, tech-powered, intelligence fuelled.

Every day we're busy helping over * of the world's best brands solve their toughest business challenges. Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Remote- Customer Experience Specialist German speaker,... (Barcelona)
🏢 Concentrix
📍 Barcelona