We are looking for an experiencedSalesforce Service Cloud Consultantfor a fully remote freelance assignment in an existing Salesforce environment.The project focuses on implementing standardSalesforce Service functionality, initially aroundcase managementand the in-house service process.

A later phase in **** is expected to includeSalesforce Field Servicefor customer sites.Expected workload is flexible, approx.5–15 hours per week .

Required experience:Cases, Web-to-Case and Email-to-CaseWork Orders, spare parts, Service Contracts and EntitlementsAssets, Products, Price Books and KnowledgeFlows, emails/templates, reports and dashboardsData migration from systems such as Zendesk and AXNice to have:Visualforce, Apex and LWCSalesforce Field Service and Experience CloudWe are looking for a pragmatic, hands-on consultant who can work independently and help move the implementation forward using standard Salesforce functionality where possible.Fully remote.

Freelance.

Versátil part-time setup.

📌 Salesforce Service Cloud Consultant (Madrid)
🏢 NeedConsult
📍 Madrid