Scaled Client Solutions Manager- Global Business Solutions - Madrid - GBS Core KPIs: Revenue growth, Product adoption, client satisfaction, campaign performance, and measurable ROI across "touched" accounts. Provide proactive recommendations aligned with client budgets and objectives.
Analytics & Insights: Analyze campaign and client performance data, identify trends, and deliver actionable insights. Use critical reasoning and data to influence decisions and propose scalable solutions.
Operational Excellence: Ensure consistent and high-quality delivery of managed services by following established playbooks and best practices. Stay current with TikTok product innovations, advertising trends, and best practices, sharing insights internally and externally to raise the level of expertise across teams and clients.
Minimum
Qualifications- 3+ years of experience in digital advertising, client services, or performance marketing in a fast-paced tech or media environment. Proven ability to analyze campaign performance, extract insights, and deliver actionable recommendations that improve advertising effectiveness, maximize client revenue, and drive ROI and efficiency. Proficient in Excel with working knowledge of BI tools is a plus.
Strong structured problem-solving skills, with the ability to evaluate trade-offs, anticipate challenges,
and drive decisions based on proof points, analysis & insight. TikTok Ads experience preferred. Hands-on experience with campaign management, ad platforms, and marketing analytics tools .
Stay current with TikTok product innovations, advertising trends, and industry best practices. Demonstrate a self-starter mindset by applying new knowledge directly to client work, and sharing insights with both clients and internal teams to raise expertise, improve performance, and drive stronger product adoption.
About
TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our integral, diverse teams make that possible. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
At TikTok, our mission is to inspire creativity and bring joy. Ready for a career at TikTok?
📌 Scaled Client Solutions Manager- Global Business Solutions - Madrid - Gbs
🏢 TikTok
📍 Madrid