We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist! Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At Extia , our motto is "First who, then what" . We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work®

- France 2024-25 and Great Place To Work®
- Europe for the 7th consecutive year, we strongly believe that workplace well-being drives performance.

Key Job Details Location: Barcelona, Spain

Work Model: Hybrid (1-2 days in office)

Client Industry: Financial Services &

- Insurance

Languages: Fluent English required (French is a major plus)

Your Mission You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing day-to-day campaign and journey operations (RUN) while supporting business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B integral activities.

What you will do daily Operations &

- Execution: Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).

Incident Management &

- Troubleshooting: Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.

Business Analysis: Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.

Data Quality &

- Governance: Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out),



and operational KPIs.

Business Enablement: Create user guides, process documentation, and lead training sessions for regional business teams.

What we are looking for Experience: 5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.

Technical Mastery: Strong, hands‐on experience with Salesforce Marketing Cloud (SFMC) and SQL fundamentals for data query/segmentation.

International Background: Experience working in global, multi‐brand, or multi‐country environments.

Key Skills: Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language.

Why join Extia? At Extia, we firmly believe in our core principle: "First who, then what."

- First the person, then the project.

Real Flexibility – A work model adapted to your project and work-life balance

Personalized Training Plan – We design your professional growth roadmap with you

Triple Support System – A Coach, a Manager, and an HR Specialist always by your side

Competitive Benefits Package – Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card

International Environment – Over 3,000 colleagues across Europe and Canada

Great Place to Work – A workplace culture built on proximity, transparency, and genuine support

Active Community &

- Events – Team buildings, charity initiatives, tech meetups, and internal celebrations... We love connecting beyond work!

Interested or know someone who would be a great fit? [email protected]

📌 Senior Business Analyst (Barcelona)
🏢 Extia Group
📍 Barcelona