Experteer Overview As a Senior CCM / Smart Communications Developer, you will join Cigna's Smart Communications Community of Practice to design, develop and optimize customer communications across International Health.
You'll bring CCM expertise to a cross-functional, international team and help shape standardized, data-driven communications.
You'll tackle complex problems, mentor others, and drive continuous improvement in our CCM capabilities.
This role offers meaningful impact by expanding the use of advanced CCM platforms across a global organization.
Compensaciones / Incentivos • Design, develop and maintain Smart Communications solutions, including complex templates and reusable components • Translate business requirements into scalable, maintainable technical solutions • Follow development standards and best practices to deliver high-quality CCM solutions • Provide technical guidance within project teams and contribute to solution design decisions • Diagnose and resolve complex CCM/Smart Communications issues and improve existing approaches • Contribute CCM expertise to strengthen overall engineering practices across CCM technologies • Actively participate in the CoP,
define standards and share knowledge with peers • Collaborate with international teams to adopt and implement CCM solutions • Participate in code reviews, testing and quality activities to improve maintainability and reuse • Help evolve CCM capabilities by introducing new ideas and challenging established approaches Responsabilidades • 5+ years of software development experience with CCM solutions • Hands-on experience with at least one enterprise CCM technology (Smart Communications/SmartCOMM, Quadient Inspire, OpenText Exstream) • Strong CCM concepts: templates, reusable components, data integration, enterprise communications • Proficiency in Java, SQL and XML • Experience with system integration and databases • Strong analytical and problem-solving abilities • Ability to work independently and own technical challenges from analysis to resolution • Strong communication and teamwork in an international environment • English level B2 or higher Requisitos principales • focus on work-life balance • collaborative culture • global opportunities • meaningful impact • specialized technical community • career development