Senior Operations Specialist - Barcelona

Senior Operations Specialist - Barcelona

09 nov
|
Preply
|
Barcelona

09 nov

Preply

Barcelona

OverviewIn this role, you will drive critical supply growth for Preply's tutor ecosystem, focusing on B2B and expansion into non-language subjects.

You'll collaborate with cross-functional partners to scale supply, improve liquidity, and raise quality and lifecycle readiness.

You shape priorities, diagnose gaps, and implement end-to-end programs that support a high-quality tutoring experience at general scale.

This is a hands-on role in a dynamic, growth-driven culture that values AI-enabled optimization and measurable impact.

Compensaciones / Beneficiosmonthly lesson allowance

Learning & Development budget health insurance equity relocation package mental health support

ResponsabilidadesDrive supply workstreams for growth areas, focusing on tutor coverage, liquidity, quality and lifecycle readiness

Represent Supply in cross-functional planning to shape priorities, sequencing and launches

Be the day-to-day Supply point of contact and escalate decisions as needed

Structure ambiguous problems into clear plans and deliver from diagnosis to rollout with cross-functional teams

Identify major supply gaps and implement fixes (e.g., funnel drops for NLS vs language subjects)

Strengthen the tutor lifecycle from onboarding to discoverability and matching





Evolve tutor quality standards and guardrails for B2B and NLS

Define success metrics and build dashboards for supply health with Data

Propose opportunities by testing AI-enabled approaches

Collaborate with B2B, Expansion, RevOps, Product, Data, Growth and other Supply teams

Requisitos principales4-6+ years in operations, strategy, consulting, marketplaces or high-growth tech roles

Proven project leadership with cross-functional rollout experience

Structured problem-solving skills for breaking down ambiguous topics

Program management across multiple workstreams

Strong stakeholder management with commercial, product and data partners

Data-driven approach to sizing opportunities, defining KPIs and turning insights into action

Ownership mindset and autonomous, issue-anticipating mentality

Operational excellence with processes and guardrails to protect quality and reliability

AI fluency and willingness to automate and improve processes

Clear communication, written and verbal

Hands-on, autonomous and proactive

Ability to navigate ambiguity and move fast with imperfect information

SQL and BI fluency (Looker)

Experience with AI tools and automation

Data interpretation and dashboarding

📌 Senior Operations Specialist - Barcelona
🏢 Preply
📍 Barcelona

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