09 nov
|
Preply
|
Barcelona
Experteer Overview In this role you drive growth-focused supply operations for Preply Business and non-language subjects.
You'll align cross-functional plans, manage day-to-day supply and escalation gaps, and shape scalable tutor programs.
You'll strengthen the tutor lifecycle, quality standards, and supply metrics to ensure liquidity and coverage at global scale.
With AI-enabled improvements, you'll help transform how tutors are discovered, matched, and supported, delivering impact for learners and partners.
Compensaciones / Ventajas • Lead supply workstreams for priority growth areas, focusing on tutor coverage, liquidity, and lifecycle readiness for Preply Business and Expansion • Represent Supply in cross-functional planning to shape priorities, sequencing, and launches • Be the day-to-day point of contact for supply queries and edge cases, escalating decisions as needed • Translate ambiguous problems into clear plans and drive execution from diagnosis to rollout with Product, Data, Growth, RevOps and other teams • Identify supply gaps and implement fixes (e.g., NLS tutor drop-off, B2B tutor satisfaction) • Strengthen end-to-end tutor lifecycle from onboarding to discoverability and matching • Upgrade tutor quality standards and guardrails for B2B and NLS fairness • Define success metrics and build dashboards for supply health with Data (liquidity,
coverage, funnel health, CSAT) • Propose opportunities by testing practical approaches, including AI-enabled improvements Responsabilidades • 4-6+ years of experience in operations, strategy u* operations, consulting, marketplaces or high-growth tech roles • Project leadership with cross-functional rollout experience and tangible outcomes • Structured problem solving to break down complex topics into goals and actions • Program management across multiple workstreams with dependency management • Stakeholder management with commercial, product and data partners; ability to set boundaries and justify trade-offs • Data-driven approach—size opportunities, define KPIs, translate insights into actions • Ownership mindset with autonomous work style and proactive issue resolution • Operational excellence—design processes and guardrails ensuring quality and reliability • AI fluency and willingness to automate and improve processes with AI • Clear communication skills for written and verbal updates and stakeholder discussions • Comfort with ambiguity, speed, and maintaining quality Requisitos principales • equity • health insurance • relocation package • lessons allowance • Lu*D budget • mental health support
📌 Senior Supply Operations Specialist (Barcelona)
🏢 Preply
📍 Barcelona